![]() ![]() If the Apple logo appears and then a black screen, press and hold the Back button and Volume Down button for 6 seconds, then release.Check your receiver manual for further assistance. After each additional device is connected, check that the Home Screen still appears on your TV. If the Apple TV Home Screen now appears, connect your receiver or HDMI switch one at a time. If you're using a receiver or an HDMI switch, one of these might be the issue. Connect your Apple TV directly to the TV instead of using the receiver or HDMI switch.Check your TV manual for further assistance. Try a different HDMI port on your TV, starting with HDMI 1 or Input 1.Unplug your TV and your Apple TV from power, then plug both back in.Then in the TV menu, make sure that you select the HDMI input that matches the HDMI port connected to the Apple TV. For HDMI 2.0, use a Premium High Speed cable. For HDMI 2.1, use an Ultra High Speed HDMI cable. Or try using a different HDMI cable to see if the cable causes the issue. Unplug both ends of the HDMI cable, then firmly plug them back in.After each step, check if your issue has been resolved. If you experience a black screen that is unrelated to switching the Apple TV format, try these steps. ![]()
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